Privacy Policy

Who we are

LabGenie (labgenie.ai) is operated by Datadivr Pvt Ltd, Infopark, Kochi, Kerala, India. This policy describes what information we collect through this website, how we use it, and the choices you have. For anything this page doesn’t answer, write to info@datadivr.com.

What we collect

Information you give us. This website has no contact form and collects nothing from you directly. Booking a demo opens Google's appointment scheduling page, where you give your name and email to Google; it reaches us as a calendar invitation. If you email or message us instead, we hold what you chose to send. We use it to respond to you and to run our sales process, nothing else.

Information collected automatically. We use Google Analytics 4 to understand how the site is used: pages visited, approximate location (country/city derived from IP, which Google truncates), device and browser type, and how you arrived here. This uses cookies. We never send your name, email, or any personal details to analytics.

How we use it

To respond to demo bookings and to anyone who writes to us. To understand which pages and channels bring genuinely interested visitors, so we improve the site. To contact you about LabGenie if you asked us to. We do not sell your information, and we do not use it for third-party advertising.

Who processes it

We rely on a small set of service providers to run this site: Render (hosting), Google Analytics (usage measurement), and Google Calendar (demo bookings, which is where your name and email are entered). Each receives only what it needs to perform its function.

How long we keep it

Booking and inquiry details are kept for as long as we have an active conversation or business relationship with you, and are deleted on request. Analytics data is retained per Google Analytics’ standard retention controls (14 months).

Your rights

You can ask us at any time to access, correct, or delete the personal information we hold about you, or to stop contacting you. Email info@datadivr.com and we will act on it promptly. If you are in the EU/UK, you additionally have the rights granted by the GDPR, including the right to lodge a complaint with your supervisory authority.

Cookies

The site sets Google Analytics cookies (prefixed _ga) to distinguish visitors and sessions. You can block or clear cookies in your browser settings; the site works fully without them.

Changes

If this policy changes materially, we will update this page and the date below. Questions or requests: info@datadivr.com.